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Privacy Policy

This Privacy Policy explains how ReaderReach collects, uses, and protects information connected with this website and its author-outreach services.

1. Information we collect

We may collect information you provide directly, including your name, email address, contact-form inquiries, book information, author biography, campaign preferences, reviews, links, account communications, and files needed to prepare or manage outreach. When you accept a service agreement, we may retain the agreement text and version, acceptance timestamp, checkout session, IP address, and browser information as evidence of the transaction. Contact-form submissions may retain a one-way hash of the submitting IP address for abuse prevention. Hosting and service providers may also collect basic technical information such as browser or app version, device information, IP address, pages visited, and timestamps.

2. How we use information

We use information to respond to inquiries, create and manage campaigns, research appropriate contacts, prepare messages, track replies and follow-ups, provide support, maintain account security, process transactions, improve the service, and meet legal obligations.

3. Campaign information

When you authorize an outreach campaign, relevant information about you and your book may be included in messages sent to selected book clubs, podcast hosts, booksellers, libraries, radio programs, and other organizations. We limit those messages to information intended for campaign use.

4. Analytics and advertising measurement

We use privacy-focused website analytics to understand traffic and improve the site. We may also use advertising measurement tools, including Meta Pixel and Meta Conversions API, to understand whether an advertisement led to a checklist request or purchase. When enabled, these tools may receive page and conversion data, browser or device information, IP address, advertising cookies, and one-way hashed versions of information such as an email address or name. ReaderReach does not send its private outreach directory, recipient names, or recipient email addresses to advertising platforms.

5. Service providers

We may use vendors for website hosting, email, account management, analytics, advertising measurement, payment processing, document storage, and other business operations. These providers may process information only as needed to perform services for ReaderReach or as required by law.

6. Selling personal information

ReaderReach does not sell your personal information.

7. Data retention

We keep information for as long as reasonably necessary to provide services, maintain campaign records, resolve disputes, enforce agreements, meet legal obligations, and support legitimate business operations. Information may be deleted or anonymized when it is no longer needed.

8. Your choices

You may ask to review, correct, or delete personal information you have provided, subject to legal and operational retention requirements. The ReaderReach iOS app includes an account-deletion request in Account & Settings, and requests may also be made using the contact information below. You may unsubscribe from marketing communications at any time. Browser settings and industry opt-out tools may be used to limit advertising cookies.

9. Security

We use reasonable administrative and technical safeguards designed to protect information. No internet transmission or storage system can be guaranteed completely secure.

10. Children

ReaderReach is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Mobile app permissions

The ReaderReach iOS app may request camera or photo-library access only when you choose to attach an image, screenshot, or document to support or your Asset Vault. ReaderReach does not request access to your contacts, location, or microphone. The app does not track your activity across other companies’ apps or websites.

12. Changes

We may update this Privacy Policy as the website, mobile app, and services change. The updated version will be posted here with a revised date.

13. Contact

Privacy questions, account-deletion requests, or other privacy requests may be sent to authormitchrusso@gmail.com.